Terms and Conditions
Group Classes are scheduled and purchased on a “term” basis, meaning that you book a particular class (i.e Monday 7pm) for the entire term, which is usually 6 weeks duration. If you would like to attend two or more times per week, you need to book into multiple classes in the same way.
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Fitness with Holly do offer a “makeup system” which allows you an opportunity to cancel out of your regularly booked class and book into a “makeup class” if you know that you will be absent. This makeup system is subject to certain terms and conditions, which are outlined below.
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We require a minimum of 12 hours notice of your absence in order to offer a makeup class.
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All makeup classes must be taken within the same term; they cannot be carried over to future terms and must be changed "like for like"
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Makeups can be arranged in advance; for example, if you know you are missing a week in February, you can cancel out of that week and complete your makeups in January.
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Makeup classes are offered on a space available basis only. It is the sole responsibility of the client to manage their makeups within the same term. Please appreciate that you will likely need to be flexible in terms of class level, day and time in order to arrange makeups.
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If you are not able to arrange all makeup classes before the end of the term, regardless of reason, they will expire. A unused makeup class has no monetary value.
Fitness with Holly will be transparent about what we do with the information you give us.
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FitnesswithHolly will use the information you give us for the purpose of providing you with services you have requested and enhancing your experience at Fitness with Holly.
If you tell FitnesswithHolly that you don’t want to receive marketing messages FitnesswithHolly will stop sending them. We will, of course, continue to send information about your class bookings.
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FitnesswithHolly have measures in place to protect your information and keep it secure. We never have and never will share any of your personal information with third parties.
We will respect your data protection rights and will give you control over your own information.